START has problems, we all know that. We see the empty buses endlessly circling town. No riders! That’s the problem. When you’ve got no customers you’re out of business. That’s how business works. Not so for government, they can hold onto a failed idea for decades. It’s easy when it’s not your money. Even by ‘Mountain Ski Town’ standards, START is a failure. Its fare-box collections are dismal when compared to its peers.